OT Support Engineer - Materials

• Applications are considered on a rolling basis

Job Description

We are looking for a dedicated Operational Technology (OT) Support Engineer to join us in our mission to contribute to a greener future. The role is a part of our passionate Digital Solutions team in Materials Business Unit. By joining us, you will be a key player in ramping up Northvolt Materials and contribute to building one of the first large scale European battery factories.

About the job

The OT Support Engineer will be responsible for handling and routing incidents in automation and other IT/OT systems for operations at Materials Business Unit at the Northvolt Ett site in Skellefteå. The person we are looking for are service minded, has the skills and personality to handle a wide range of IT/OT issues and high self-leadership qualities. As the tasks are varied and based on prioritization, it is important that you can easily switch focus between different tasks. You are also a person who is driven by working in a team and sees the benefits of sharing knowledge and experience.

This role is focused on (but not limited to) helpdesk style operation that will directly impact production and the supporting functions. The person will provide level 2 and 3 support for the designated factories, working closely together with our Northvolt ETT Digitalization Demand & Support Team including effective incident handling.

Key responsibilities include but are not limited to:

• Pick up, analyze, solve, document and route incident tickets in manufacturing IT/OT systems
• Handle bug reports

Skills & Requirements

To be successful in the role, it is preferred to have experience in automation systems including SCADA/DCS/PLC.

It is a bonus to have knowledge of specific manufacturing and IT processes are desirable competences for this role. These include:

• ERP systems
• MES systems
• LIMS systems
• General manufacturing experience

We believe that you have:

• Bachelor of science or equivalent experience in automation, industrial engineering or similar
• At least 3 years of experience in manufacturing and/or manufacturing IT/OT organisation
• Experience from automation systems such as SCADA/DCS/PLC
• Good to have worked in and have knowledge of systems like ERP, LIMS, PLM, MES
• Excellent English written and oral skills
• Elementary computer literacy (Word, PowerPoint, Excel)
• Ability to work under high pressure and with tight deadlines
• Strong organizational skills for managing large volumes of documentation.
• Proficient in both team collaboration and independent work.
• Strong communication skills

Bonus points for:

• Friendly and personable demeanour
• Highly organized and result driven
• Dedicated to providing excellent service and fostering a positive work environment.
• Shows grit and determination in finding the best possible solution
• Has a can do-attitude and an entrepreneurial spirit

About the company

Northvolt makes green batteries for a blue planet. Affordable, sustainable, and high-quality cells and battery systems. Built to enable the future of energy.

To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make the world’s greenest batteries.

Northvolt is growing fast. We’re looking for smart people from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun!