SCADA Support Team Lead (f/m/d)

Join Vestas as a Team Leader in Plant Technical Support NCE and shape the future of wind energy!

Do you see yourself as a future leader who wants to strengthen their team with technical excellence? Have you always dreamed of leading a team and showcasing your skills? If so, this opportunity is perfect for you!

Plant Technical Support NCE is a dynamic sub-department of Technical Support NCE. We support the service business across Northern and Central Europe with technical knowledge and act as a link between engineering and local business units.

As part of Plant Technical Support NCE, you will be integrated into an experienced and dedicated team. We lead the implementation of the Vestas strategy, support the service organizations and local business units with technical knowledge, ensuring customer focus and safety.

Responsibilities

• Leading a team of 10 people with a focus on server and data tasks
• Providing technical support and planning work for idle wind farms
• Developing the team to meet the demands of a constantly changing and growing business
• Ensuring and delivering products and services to meet customer expectations

Your Detailed Tasks

• Supervising 10 people under your leadership with a focus on process development
• Acting as a role model to ensure the key criteria and KPIs of the team
• Acting as a deputy for the Manager, Plant Technical Support NCE, when needed
• Participating in the development of the strategy for technical support and implementing the defined strategy
• Optimizing the processes used within the team with a strong focus on “first-time fix”
• Effectively tracking the performance of turbine sites, identifying countermeasures, and initiating corrective actions if necessary
• Providing timely responses and support to the service organizations
• Reviewing and distributing requests in ticketing, ERP systems, and via email

Qualifications

• 5+ years of experience, preferably in the wind industry, ideally with experience in leading a team (not mandatory)
• Any form of leadership experience (at least technical), where you have shown that you have developed skills and provided support
• Experience in change management and process improvement
• Technical knowledge of SCADA solutions
• Excellent stakeholder management skills
• Experience using Microsoft Office programs
• Experience with SAP or Salesforce is an advantage
• Solid communication skills in both verbal and written form in English and German are mandatory

Competencies

• Service-oriented with a natural motivation for coaching, development, and support
• A positive and organized employee who can secure the daily workflow
• Detail-oriented, organized, and structured with a strong focus on quality
• Motivated to strive for continuous improvements
• Ability to handle stress in a constantly growing, diverse environment
• Ability to organize and prioritize tasks

What We Offer

We are a team of qualified and dedicated colleagues who are passionate about wind energy. We offer an exciting job with great development opportunities in an inspiring environment. We value initiative, responsibility, and accuracy. You will have the chance to work in an international environment in a global company and manufacturer of sustainable energy solutions.

Additional Information

The primary workplace can be in Hamburg, Husum, Berlin, or Rheine in Germany, Vienna in Austria, Szczecin in Poland, or Budapest in Hungary.

If the above points cover your area of interest and qualifications, please apply online as soon as possible.

We conduct ongoing interviews and close the position once the right person is found.

All inquiries will be treated confidentially.

Please note: We reserve the right to change or withdraw our job offers at any time, even before the stated closing date.

BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.  Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.  With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.  Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.  To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.