(Senior) Backend Engineer & Chapter Lead (m/f/d) - Payment

Join us as a (Senior) Backend Engineer & Chapter Lead (m/f/d) in our Payment team on a shared journey that matters!

As a Chapter Lead, you balance dual roles. On the one hand, you engage hands-on with the day-to-day technical tasks of your team's product development, collaborating with your peers and the tech lead of your team to follow the roadmap and address new stories from the team backlog. On the other hand, you take responsibility for the growth and development of individuals outside your team—your chapter members (chaptees). You act as a confidant, coach and mentor for your chaptees and facilitate their growth through active listening and empathetic behaviour. You perform administrative people management tasks and support your chapter members in their career journeys.

About the Payment Team

The Payment team is dedicated to delivering a convenient and secure payment experience to our passengers. We have successfully implemented robust payment solutions for millions of rides in Hamburg and Hanover, and are now taking on a new challenge: scaling our B2C payment system within a B2B2C/B2G2C licensing model across multiple European cities. This involves building infrastructure to integrate new payment providers and incorporating payment flows within MOIA’s extensive distributed system. Additionally, the team collaborates with other departments to develop key features and capabilities for our users. You will join a cross-functional team that includes a product manager, backend engineers, app developers, quality specialists, and an agile coach. The team shares an unwavering passion for creating impactful software solutions that not only cater to our current users but also allow for significant scalability. To achieve our ambitious goals, they design and maintain backend micro-services and mobile app components, always emphasizing a future-proof and resilient architecture.

What you will do

• Provide an outstanding customer experience: Together with the other developers of your team, you will contribute to a one-of-a-kind app which provides a smooth and friction-free experience to our customers.
• Lead with Servant Leadership: Guide and inspire engineers using a servant leadership approach. By fostering a supportive and empowering environment, you will enable the overall career development of your chaptees.
• Proactively balance your hats: As Chapter Lead, you enjoy balancing your hats and setting clear expectations. You will spend 20% to 50% of your time on very empathetic people leadership tasks – changing over time and depending on the overall demands and projects in the larger organisation.
• Focus on people: As a Chapter Lead, your primary focus will be less on enhancing your team’s technical skills and more on fostering their career development, personal growth, and overall well-being through disciplinary people management.
• Performance Focus: In collaboration with other roles, you will be responsible for fair and unbiased salaries across your chapter based on past performance.
• Be a role model: You represent the core values and principles of MOIA in people leadership as much as product delivery in the team. As a chapter lead in MOIA, you rise by lifting others.
• Culture Development: Together with the other Chapter Leads, you will play an active role in shaping and nurturing the MOIA tech culture, ensuring it remains innovative and inclusive.
• Assure Quality: Ensure the systems owned by your team meet the highest quality standards, including code reviews, testing, and validation processes across team boundaries.
• Breathing “agile”: You are a role model following core agile working methodologies in the team: you know DevOps best practices by heart, are familiar with automated testing, infrastructure as code, continuous deployment and production observability.

What will help you to fulfill your role 

• With your customer-centric mindset, you drive the team’s contribution within their value stream. 
• You have experience with or a strong interest in developing software in Scala and/or in functional programming in any other JVM language. Bonus if you know your way around Kubernetes on AWS.
• You know how to apply best practices with a high standard of quality while also being pragmatic on when your implementation is “good enough”.
• You have experience in leading people and taking care of their career growth.
• You have previous experience in attracting and retaining talent.
• You are aware of the dynamics in organisational development.
• Feedback in general and specific in pairing and code review is important for you.
• You know how to navigate and resolve conflicts both for yourself as well as for others.

We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.

In case you have questions regarding your application, you can approach the recruiter Ben directly.

Our benefits in a nutshell

• Competitive salary (including bonus)
• Hybrid work setup: work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration! 
• Flexible working hours and possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.) 
• Budget and monthly expense allowance for home office setup 
• Possibility of remote work from outside of Germany for up to 6 weeks per year from over 40 different countries - Connect work & travel!
• Public transport ticket (fully subsidized) for commuting and traveling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing 
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes 
• Mental health support, 1:1 sessions with external professionals and mental unload workshops 
• 30 vacation days, sabbatical and unpaid leave option 
• Relocation support with service provider (visa, administration, etc.) 
• Dog-friendly offices (at our Hamburg location)

For student & internship positions, we have an adjusted set of benefits. You can find them here.

Be who you are!

We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.

Our Future Work model

Since we love to collaborate, it is clear to us that we don't want to become a fully remote company, but we also don't need to spend every day of the week in the office to do a great job.

Our current hybrid work approach focuses on adapting to different needs, including increased flexibility that works best for the teams and the individuals with as much self-determination as possible.

Get more insights on how we work on our blog to find out more about our hiring process or follow us on Instagram for a look inside MOIA. 

Who we are

At MOIA GmbH, our team of more than 350 employees develops the technical products for our on-demand ridepooling service in the form of an end-to-end integrated product, from hub, fleet, and driver management to passenger and B2B solutions. At the same time, we want to make the vision of an autonomously driving mobility service a reality and plan to bring the first autonomous MOIA ridepooling vehicle to the streets by 2025.

At our offices in Berlin and Hamburg, international teams of developers, engineers, designers, and strategists work on a shared mission. As a tech company, more than half of our employees are developers. We pursue value-driven development based on our product values of comfort, reliability, safety, and privacy.

We aspire to be a leading company in the fields of rethinking mobility and improving urban transportation by making it more relaxed, more affordable and an entirely positive experience for everyone.

MOIA gets things moving. On a shared journey – towards an easier, smarter, and more meaningful future.

Watch our company video here.

Your application to MOIA

We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us better evaluate your unique perspective and match for the role.

To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role.