Contract & Warranty Manager

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint – join the team in creating a better future for us on our planet.

We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

In our culture of trust, we focus on empowerment, diversity and continuous learning. Valuing our people is what makes us one global team, with our colleagues’ safety at the heart of our organization.   

How to contribute to our vision

In the APAC Warranty Management, we are looking for a Warranty Manager who has an interest and experience in contract & claim management. The Warranty Management team are responsible for settlements in both technical, commercial and legal matters.

We are a dedicated team who is looking for a colleague who efficiently and competently can lead and negotiate difficult customer dialogues, e.g. claim discussions in business. You need the ability to manage timely closure on complex cases and ensure alignment with internal and external business partners. You will provide business-oriented solutions and directions to complex issues to the business and therefore you need the ability to be able to evaluate all risks in accordance to internal guidelines to avoid exposing the company to unacceptable risks.

You will conduct lessons learned and proactively initiate preventive actions. Furthermore, you will support the team in defining and implement new strategical projects to ensure efficiency and development in the warranty management organization.

What you need to make a difference

Passion for renewable energy and a sense for the importance to lead the change. Furthermore, you have a strong technical background at bachelor’s or master’s level, combined with at least 5 years' professional experience in handling multinational customers. In addition, you have the following skills set:

• Ability to understand legal, commercial and technical issues and to negotiate with customers in a trustworthy atmosphere.
• Seniority needed in terms of communication and negotiation skills
• Significant experience in contract & claim management, preferably in the execution of contracts with multiple interfaces
• Be a team player
• Ability to build relationships with multinational teams
• Result-oriented, proactive and open-minded to new working methods.
• You are energetic and work persistently towards achieving your goals.
• Possess strong analytical and outstanding communication skills and are fluent in English both orally and in writing.

In return of your commitment we offer you…

• Become a part of our mission for sustainability: Clean energy for generations to come
• A global team of diverse colleagues who share passion for renewable energy
• Trust and empowerment to make your own ideas reality
• Personal and professional development to grow internally within our organization
• Flexible working hours as well as home-office

Empowering our people

https://www.siemensgamesa.com/sustainability/employees

How do you imagine the future?

https://youtu.be/12Sm678tjuY

Our  team is on the front line of tackling the climate crisis, reducing carbon emissions – the greatest challenge we face.

Severely disabled applicants are encouraged to reach out to us.

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our  family-friendly practices bring to the new way of working.