IT Support Site Manager (m/w/d)

• On-site

Job Description

We are seeking an experienced IT Support Site Manager to join us in our mission to contribute to a greener future. This role is a part of our outstanding IT Support team based in Heide, Germany. By joining us, you will play a key role in providing excellent IT support to all our users and contribute to building one of the first large-scale European battery factories.

About the Job

As an IT Support Site Manager, your role is to lead a local team of skilled IT professionals who will manage, deliver, and actively drive improvements for the IT infrastructure, tools, and services that directly support the workforce at your site. You will be responsible for maintaining and improving our workplace areas and will act as the first point of escalation after the engineering teams for any incidents or prioritization clarifications. You will work closely with other site leads to improve and build global and local processes and procedures.

About the Team

You will be part of Northvolt's global IT team, distributed across six locations. The team consists of about 20 engineers in four different teams and sites.

Key Responsibilities

• Manage and grow the local IT support team.
• Collaborate closely with relevant stakeholders to maintain and improve the workplace.
• Drive improvements and procedures with local leads as well as with other sites.
• Act as the first point of escalation.
• Handle IT hardware procurement for offices and construction sites.
• Communicate effectively with relevant stakeholders.

The person we are looking for is driven, caring, and structured. They thrive by leading others and working towards common goals. They are used to a high-paced work environment and possess good time management skills. Qualities that we cherish include flexibility, a sense of quality, friendliness, motivation to take on new challenges, grit, and a sense of humor.

Northvolt is an equal opportunity employer. We are a diverse group of individuals, united by a common mission, who recognise that while our actions as individuals have a role to play in driving Northvolt towards its goals, we always seek to move forward as a team. We offer you an open and welcoming atmosphere where we win as a team – and fail as a team. Northvolt is growing at the speed of light and we are a strong believer in internal career development. For us it is important to look at your skills and potential, please refrain form including your picture and age with your application to help us with this.

Apply with CV in English or your complete LinkedIn profile.

Full time employment, fixed salary. Planned starting date: ASAP.

Skills & Requirements

We believe that you have :

• An educational background in IT or another relevant field.
• 5+ years of experience working within IT, and/or the ability to pass a technical case.
• Excellent written and oral English skills.
• Experience working in a fast-paced environment.
• Experience in both IT management and IT operations.

Bonus points for:

• Knowledge of IT security and strategy.
• Written and oral German skills.

About the company

Northvolt makes green batteries for a blue planet. Affordable, sustainable, and high-quality cells and battery systems. Built to enable the future of energy.

To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make the world’s greenest batteries.

Northvolt is growing fast. We’re looking for smart people from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun!