Operations Manager, Service Offshore

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

* Drives the business performance and contract fulfillment toward customer(s)

* Implements defined superior policies and guidelines, and defines and ensures implementation of function specific processes, procedures, methods, and/or tools.* Ensures the delivery of services on an operational level with respect to process adherence, service quality, and profitability.* Implements workforce development measures.* Acts as a primary escalation contact to customers and resolves issues with external and internal stakeholders.* Supervises/conducts the negotiation of and adherence to Service Level Agreements.* Supports in developing service leads.* Ensures obeying regional laws and regulations.* Manages organization unit(s) assigned, and leads and/or coordinates dedicated management and staff.

What you need to make a difference

Passion for renewable energy and a sense of the importance to lead the change. We are also looking for…

• Relevant experience from the wind industry is preferred.

• To be able to communicate in a clear and concise manner passing on knowledge to site personnel with varied competency.

• Broad understanding of wind turbine technologies

• Understanding of turbine interface tools used locally within the turbine or remotely.

• Advanced IT skills including all aspects of MS Office.

• Ability to understand and contribute to departmental processes and procedures.

• Have a flexible and enthusiastic approach to the role –working away from home and unsociable hours when required.

• Ability to prioritize tasks and work well under pressure.

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our  family-friendly practices bring to the new way of working.