Customer Support

What you’ll do

You’ll speak with our customers by phone, email and occasionally face-to-face, answering questions and solving issues. When needed, you’ll liaise with other energy suppliers. Sitting in Operations, you own the entire customer journey—no endless call transfers. Every day you craft tailor-made solutions and keep pace with our rapid growth.

Who we’re looking for

• People who love helping customers
• Open-minded, proactive problem-solvers
• Responsible sustainability advocates
• Team players who celebrate wins together

What you’ll love

• Equity Options Scheme: own a stake in the whole Octopus Energy Group
• Concrete wellbeing perks: meal vouchers & free psychological support
• Team culture: Friday “Family Dinner” with company updates and virtual cheers

Office: Ascoli Piceno (on-site)
Hours: Full-time
Start: immediately

Help us bring the Octopus revolution to Italy—send your CV and tell us your story.