Head of Heat Operations (m/f/d) – Heat Pumps Department Lead

As Head of Heat Operations in our Renewable Energy division, you are both architect and operational lead of our fastest-growing business unit. Your mission: industrial scaling of heat pump installations in multi-family buildings. You ensure a seamless customer journey for every client, supported by a high-performing team.

Most installations are carried out by a network of specialised subcontractors, so your main focus is managing and scaling this partner ecosystem. You create structures where digital data capture and app-based field-service workflows become best-practice, enabling subcontractors to deliver our quality standards “as if in-house.”

Key responsibilities

Build and lead the Heat team (regional leads, HVAC technicians, project managers and survey engineers)

Grow and manage our subcontractor network, negotiate contracts and define quality criteria

Design and optimise internal and external processes for scale and efficiency

Own departmental KPIs on budget, schedule and quality; report directly to the executive board

Set technical benchmarks for system design, installation and commissioning

Your profile

University degree in Supply Engineering / Renewable Energy (or comparable) with deep heat-pump know-how

5+ years professional experience, including 3–4 years in a team-lead role

Proven track record of steering subcontractors on large-scale projects

Aptitude in digital field-service tools and data-driven decision making

Strong negotiation skills and ability to create win-win relationships

Why join us?

Shape a modern, tech-led installation model instead of outdated structures

Central oversight of hundreds of sites through proprietary data and app platform

Rapid revenue growth while maintaining operational excellence

Direct contribution to decarbonising buildings and reducing Germany’s carbon footprint

Benefits include company car (private use allowed), performance bonus and profit sharing, mobility & health budget (bike leasing or Deutschland-Ticket), company pension plan, Urban Sports Club membership, mental-health support platform and a vibrant, open-minded community embracing shared decision-making and regular team events.