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  8. Specialist Switching Processes & Market Communication (m/f/d)

Specialist Switching Processes & Market Communication (m/f/d)

Customer Service

Join us as a Specialist for Market Communication (m/f/d) to revolutionize the energy market and drive the green energy transition.

Your responsibilities

  • Process and monitor all supplier switching procedures in accordance with GPKE and GeLi Gas
  • Manage electronic data exchange between market partners
  • Resolve billing issues with market partners
  • Act as first point of contact for market partners via e-mail and phone
  • Support energy forecasting for balance-responsible parties
  • Identify system and process errors and develop improvement solutions
  • Work closely with customer service and development teams to continuously optimize processes

Your profile

  • At least 1 year of experience in the energy market
  • Passion for technology and analytical problem-solving
  • Willingness to challenge and improve existing processes
  • Excellent German skills; English is a plus
  • Solution-oriented, independent and decisive mindset
  • Customer service experience is advantageous
  • Completed vocational training or degree in energy-related field (e.g. energy business specialist) preferred

Our benefits

  • Share options in Octopus Energy Group Ltd.
  • Discounted electricity and gas tariffs
  • Monthly subsidies for public transport and lunch
  • Discounted bike leasing and company pension scheme
  • Childcare allowance and parental leave top-up
  • Fitness and mental-health programmes
  • Professional development and promotion opportunities, free language courses
  • Birthday voucher

Ready to advance the energy transition with us? Apply online now with your CV and a short cover letter.

Don't meet every requirement? Apply anyway – diversity is welcome.

 Octopus Energy logo

Country : Germany
City: Munich
Company: Octopus Energy

Apply now