Field Service Representative - No Sales (m/f/d) - Career Changer - Nationwide

About Enpal

At Enpal we dream of building Europe’s largest renewable-energy community. We rent out solar systems, home batteries and EV chargers at one all-inclusive price, pair them with affordable green electricity and network everything into one smart, integrated solution. As Germany’s first green unicorn, we champion renewable energy for everyone. Join our mission!

Your responsibilities

• Customer-success assurance
  • Strategic on-site site assessment
  • Technical feasibility review focused on customer satisfaction
  • Identification of optimisation potential
• Consulting expertise
  • Competent answers to customer questions
  • Building trust through subject-matter expertise
• Documentation
  • Creating inspection-ready documentation
  • Preparing the ground for follow-up orders
• Service excellence
  • Delivering top-tier customer service

Your profile

• Career changers welcome – our certified Berlin Academy provides in-depth training
• Customer-focused mindset and strong communication skills
• Excellent problem-solving ability
• Willingness to travel within a radius of ~250 km
• Valid EU class-B driving licence required

We offer

• A role in a fast-growing, future-focused unicorn
• Dynamic environment with autonomy and career growth
• Free fruit & drinks, Gympass membership, company phone, legendary team events
• Open, transparent company culture

Enpal celebrates diversity and hires regardless of race, religion, origin, gender identity, sexual orientation, disability or age. We provide a safe, discrimination-free workplace.