Senior Director, Service Business Development

At Vestas we are powered by the vision of changing the world. And to create a sustainable future, we are building a team of motivated visionaries. Would you like to join us?

This is a great opportunity to join the growing offshore wind industry. Vestas is the world's largest wind turbine manufacturing company with significant operations in the United States.

As a senior-level commercial leader, you will play a pivotal role in shaping and executing the business development strategy for Vestas’ Service Commercial team in North America. This role bridges commercial strategy, cross-functional execution, and market creativity, ensuring that Vestas faces the evolving challenges of the wind industry, partners with customers to optimize their assets across decades, and safeguards the profitability of its Service business.

The vision statement for Service Commercial is to, “Cultivate a dedicated team that creatively partners with our colleagues and customers to positively impact communities and the environment.” Our objectives are employee wellness, customer partnership, commercial creativity, and strategic execution.

We are a collaborative team that values innovation, solid working relationships, and constructive tension, believing in the inherent value of diversity in business. We promote fun, recognize that we will do hard things together, and prioritize the intentional development of a sense of support and belonging in every person on our team.

Senior Director, Service Business Development

The Senior Director, Service Business Development is responsible for owning and executing the commercial strategy for Vestas’ Service business in North America, delivering on annual regional KPIs that encompass FOI revenue and CM% targets. The work includes defining and evolving our product offerings, managing risk while creating commercial opportunities, and building deep customer intimacy to ensure Vestas’ position as the partner of choice for customers’ service needs across their fleet.

This individual will lead and develop a team of commercial professionals, partnering across functional areas, including Service Operations and New Turbine Sales, to ensure alignment between our strategic objectives and operational realities while boosting sales growth and customer value. Achievement in this position will hinge on the integration of inventive market approaches, organized strategic initiatives, and the ability to encourage and direct teams within a challenging framework. The Sr. Director will balance the need to deliver short-term results in a publicly traded company with the responsibility to shape and advance a long-term vision for the Service business, ensuring that today’s priorities align with tomorrow’s goals.

Responsibilities:

Sales and Business Development Responsibilities

• Develop and execute the Service Business Development strategy for North America, including defining new commercial offerings, partnership models, and customer engagement strategies while accounting for our goals and constraints from our colleagues in New Turbine Sales.
• Evaluate market trends, competitor activities, and customer needs to identify and shape opportunities that align with Vestas’ strategic objectives.
• Guide the commercial creativity of the team, creating a culture of ideation while ensuring disciplined execution of priorities.
• Own the commercial positioning of new and existing service products to the market, managing inputs from stakeholders on financial and operational risks while creating value.
• Build and nurture customer relationships, ensuring a deep understanding of their business needs while positioning Vestas as a trusted partner with related but independent business needs.
• Support the team in – or lead, in the case of escalations – negotiations on complex commercial deals with a focus on creating win-win outcomes and ensuring Vestas’ risk management and profitability objectives are met.
• Seek and engage with feedback on individual and business line performance from stakeholders.
• Partner cross-functionally with stakeholder organizations to align offerings and delivery models to customer and market needs.
• Promote a culture of accountability, learning, and development within the team while advocating for Vestas’ values.
• Act as a thought leader in the Service business, bringing forward insights and strategies to shape Vestas’ market positioning in the long-term.
• Participate in the leadership of the Service Commercial team by partnering with fellow leaders to promote a healthy team culture, focus on resolving issues, and provide peer coaching and constructive feedback that facilitates shared learning and collective accountability across the leadership group.

General Responsibilities

• Support Vestas safety policies and maintain safety standards.
• Promote the Vestas values of Simplicity, Accountability, Passion, and Collaboration.
• Promote a sharing and learning environment in which others are developed throughout the organization.
• Ensure high quality of work by consistently gathering and acting upon feedback from relevant stakeholders.

Qualifications:

• 10+ years of experience in commercial leadership, sales, business development, or product management in the energy, renewables, or industrial services sectors.
• Demonstrated ability to lead and develop well-functioning teams.
• Experience in developing and implementing commercial approaches that drive notable results.
• Experience with customer relationship management and building long-term partnerships.
• Strong aptitude for negotiation that effectively supports the structuring and closure of intricate business agreements.
• Ability to balance strategic thinking with operational execution.
• Experience working with quantitative analyses, financial modeling, and business case development.
• Proficiency with Microsoft Office and experience with CRM (Salesforce).
• Proficient in both spoken and written communication.
• High level of motivation, curiosity, and commitment to delivering outstanding results.
• Ability to create a collaborative, inclusive, and accountable team culture.

Competencies:

• Ability to communicate effectively in English.
• Ability to interact frequently with others in a professional, courteous manner.
• Ability to identify processes required to organize and execute activities into an efficient workflow.
• Ability to learn and utilize multiple software programs to manage business tasks.
• Ability to travel within the US and Canada (35% - 50% travel) with occasional (~1/year) international travel.

What We Offer:

We offer an exciting position with great development opportunities in an inspiring environment at the world's largest wind turbine producer. We value initiative, collaboration, accountability, and accuracy. You will become part of an international environment with a focus on sustainability and safety and you will work among colleagues who support one another.

• Attractive salary and one of the most comprehensive benefits plans in the industry
• Great benefits coverage that includes dental and vision
• Generous Paid Time Off policies
• Great 401(k) plan (with employer match)
• Tuition assistance

CCPA Notice for California Applicants

BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.  Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.  With 30,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.  Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.  To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.