Factory Support Specialist

• Applications are considered on a rolling basis
• On-site

Job Description

Northvolt has an exciting job offer for a Factory Support Specialist to join our bold team in Skellefteå. In joining us you will play a key part from the very start in building one of the first large scale European battery factories. Northvolt will play an important role in the transformation to a carbon free society.

The Factory Support Specialist will be responsible for handling and routing incidents for operations at Northvolt Ett. You will be a part of building a new competent and dependable team from scratch, capable to scale Northvolt’s operations in Sweden and beyond. As Factory Support Specialist you will be a part of the Ett Digitalization unit, working with the latest technology to enable the future of energy!

This role is focused on (but not limited to) helpdesk style operation that will directly impact production and the supporting functions.

It is a bonus, however not required to have knowledge of specific manufacturing and IT processes are desirable competences for this role. These include:

• ERP systems
• MES systems
• Warehousing
• General manufacturing experience

Key responsibilities include but are not limited to:

• Pick up, document and route incident tickets
• Handle bug reports
• Take part in the on-call rota for out of hours support

Skills & Requirements

Education/Experience

• Experience in a help or service desk role
• Experience in manufacturing and/or manufacturing IT organisation
• Experience from participating in IT projects for manufacturing
• Has worked in and have knowledge of systems like ERP, MES, PLM

Specific Skills/Abilities

• Excellent English written and oral skills, Swedish is a plus
• Preferred to have experience in MS Dynamics
• Has the ability to take decisions even in the face of uncertainty
• Is visionary and contributes to push beyond conventional wisdom
• Challenges solutions and ideas
• Very good team player, contributes with authentic passion and energy
• High level of grit, morale
• Deliver on expectations and promises

About the company

Northvolt makes green batteries for a blue planet. Affordable, sustainable, and high-quality cells and battery systems. Built to enable the future of energy.

To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make the world’s greenest batteries.

Northvolt is growing fast. We’re looking for smart people from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun!