Team Leader Service Operations Dispatching

Are you organised and stay calm in a time-sensitive environment? Do you have work experience in people management? As a Team Leader for the Service Operations Dispatching team in Vestas you have the opportunity to make a difference in one of the global leaders in the renewable energy industry.

Region NCE - SBU NCE Service - Region Finland

The service department of Vestas Finland is responsible for the service and maintenance of primarily wind turbines in Finland. We have an open working culture, characterized by living the company values. You will have the opportunity to work in a constantly evolving industry with motivated and engaged colleagues.

In line with Vestas' quality, HSE, and Operational procedures, it will be your responsibility to organise, plan and support all site activities, ensuring the smooth and safe availability of maintenance plans and general site resources for the offshore delivery of works.

This role’s primary location will be the Vestas headquarters in Vaasa, Finland.

Responsibilities

As the Team Leader Dispatching you will be part of our Finnish service operations team, reporting to the Area Manager Service. You will lead a team of dispatchers handling the northern part of Finland. Your role will involve supporting the operational site team with maintenance and materials planning, documentation management, service scheduling and facilitation of our ERP operating system.

Furthermore, your responsibilities will be:

• Lead, coach and develop a team of dispatchers, to perform services in line with set KPI´s, contractual obligations and customer expectations.
• Ensure efficient planning and scheduling of work to ensure minimum downtime and maximum productivity. Tools, parts & services are planned and received before crew mobilization.
• Make prioritizations when needed.
• Ensure both long- and short-term forecasting is in place and monitor progress. Escalate issues where issues are recognized or expected.
• KPIs and PPIs related to Planning & Scheduling are balanced and under control

Qualifications

• Experience with people management
• Experience of a role in an operational line of business
• Coordination and organizational skills, technical understanding
• Completed technical or commercial training is an advantage, career changers are also welcome
• Good verbal and written skills in both English and Finnish or Swedish
• IT skills (preferred: SAP, Salesforce, MS Office)

Competencies

• Able to work under pressure and make prioritizations when needed.
• High degree of flexibility (working in changing environment)
• Change management skills, leads teams to success.
• Business mindset, skill to work in a process-oriented way, but able to make things happen when needed.
• Good at networking and stakeholder management
• Safety minded
• Service-minded with a natural motivation towards giving your customer a great service experience

What we offer

We offer an exciting job with great opportunities for professional and personal development in an inspiring, hard-working, and international work environment in the renewable energy sector. We highly value initiative, responsibility and the right balance between creativity and quality in all solutions. You will have good opportunities to build your career in Vestas, when demonstrating aspiration, capacity, and potential.

Additional information

Location: You will be based in our office in Vaasa, Finland.

If all the above matches your interest and qualifications, please apply no later than 24.11.2024

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

For further questions about the opportunity, please contact the hiring manager Johan Anderson jaent@vestas.com

BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.  Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.  With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.  Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.  To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.