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Shift Lead

Customer Service

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Coordinates all Service operations and delivery activities and controls the execution. Implements rules and regulations and leads Service operations and delivery teams of professionals.

* Implements internal rules and regulation.* Ensures adherence to public and regional standards and regulations.* Acts as first level escalation instance.* Provides suitable work environment and implements people management processes.* Coordinates Service operations and delivery activities and controls the execution according to the organizational guidelines.* Leads and/or coordinates a group of dedicated qualified professionals locally to achieve the targets set.

(Refer to attached job profile)

Responsible for day to day offshore operations reporting to the local Site Manager. The role will involve both technical and nontechnical activities and can require both on and off-shore working. Technician and Customer management will play an integral part of the day to day role so leadership and communication skills are vital. Accountable for providing technical, safety and leadership competence at a local level the role will support windfarm availability whilst executing planned maintenance. To plan, coordinate and support field personnel in conducting the safe and profitable servicing and maintenance of wind turbine equipment, in line with planned maintenance requirements, including providing parts and consumables.

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our  family-friendly practices bring to the new way of working.

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Country : Japan
City: Tokyo
Company: Siemens Gamesa

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