Technical Specialist SEA & JP

 Team Leader | Full-Time | Field Operations

In this role you will be part of the Regional Operations Support team for Service Onshore. The goal of local Regional Operation Engineering team to assist service department with wind farm operation by providing technical supports and solutions, optimizing turbine performance and supporting enhancement of technicians' skillset. Separately, the team will be also engineering projects related to cost-out and operational readiness activities.

Region APC > Service APAC > Regional Operation Engineering Support - GA & JP

Responsibilities

• Provide 1st level technical trouble shooting support to Service (Vestas & Non-Vestas)

• Provide remote / on-site support to service operation on resolution of turbine alarms / alerts• Travel on as needs basis to wind farm to enable direct issue resolution, supervision or development of L4 technicians

• Support service team with technical inquires from customers and local authorities

• Attend external meetings with customers and authorities to support service team

• Support with the preparation of technical reports for customer and service operations

• Support the ASP ROS technical team with LPF, cost out, performance, down turbine calls

• Develop and facilitate training of Level 4 Turbine technician team to support the service business need

• Utilisation of the C4C/TSL ticketing system in order to efficiently respond and coordinate resolution of issues raised by the service operations team

• Acting as sub-regional contact point for ASP ROS, collating/consolidating region specific information on need basis to enable an ASP overview

Qualifications

• University degree in Engineering

• At least 5 years of working experiences preferably in wind industry or energy sector• Working knowledge on various Vestas Fleet would be advantage

• Experiences in interactions with local authorities would be advantage

• Good Diagnostic and troubleshooting technical skills with emphasis on root cause analysis

• Good communication skills, both verbal and written in English

• communication skills, both verbal and written in Japanese is favorable

Competencies

• Intermediate MS Office, particularly Excel

• Some degree of physical fitness in order to climb turbines• Highly developed communication skills, both verbal and written

• Ability to organize priorities and prioritize daily work without any supervision

• Ability to utilize all identified the tools and systems listed in the relevant skills matrix for this position

• Ability to participate effectively as part of team

• Ability to work in stress/time critical environment

• Self-motivated; self-directed

What We Offer

• Global community and culturally diverse working environment

• Great development opportunity in key growth markets in Asia• In-depth knowledge and experience to refine technical skillsets and develop as a specialist

• Great colleagues that support each other and work together

• Solid opportunities for professional and personal development

• A broad interface with many stakeholders

• The opportunity to create the best supplier collaboration

• The opportunity to make your mark on our service sales strategy

• A position where you can contribute to a greener and sustainable future

Additional information

Primary work location: Tokyo HQ office. 5 days a week.

We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Please be advised to apply on or before the 31st of October 2024

BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.  Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.  With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.  Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.  To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.