Customer Care – Green Revolution

Who we are

Octopus Energy is leading Italy’s green energy transition. To us every customer is a person, not a number: your mission is to deliver sincere, spontaneous support that truly makes a difference.

How you’ll work

• Advise customers by phone, e-mail and in person on contracts, billing, energy saving and 100 % green tariffs
• Own each case from start to finish—no endless call transfers, you provide the solution
• Collaborate with suppliers and partners to guarantee the best customer experience
• Give continuous feedback to the product team to improve our renewable services

What we look for

• Passion for customer care and sustainability
• Open-minded, proactive and responsible attitude
• Desire to grow in a fast-moving, rapidly expanding environment
• Availability to work full-time on site in Ascoli Piceno

What we offer

• Permanent contract
• Share Options Scheme: own a stake in the company
• Meal vouchers and free access to psychological well-being sessions
• Continuous training and international career opportunities
• Weekly “Family Dinner”: company updates and team celebration

Help us bring the Octopus revolution to Italy!