Green Energy Customer Service

Who we are

Octopus Energy is shaking up the Italian energy market with 100% green power and a human approach to service. In Ascoli Piceno we’re looking for sustainability enthusiasts to join our Customer Service team.

Your responsibilities

• Handle calls, emails and face-to-face contact with customers and energy suppliers
• Own every query from start to finish—no call transfers between departments
• Deliver empathetic, clear and proactive support
• Find smart solutions that let the business scale as we grow

About you

• Customer-focused with strong listening skills
• Open-minded, solution-oriented and accountable
• Passionate about sustainability and the green transition
• Happy to work on-site in Ascoli Piceno as part of a close team

Benefits

• Permanent, full-time contract
• Equity option plan across Octopus Energy Group
• Meal vouchers and free psychological support sessions
• Team culture: weekly “Family Dinner” with company updates

Mission: bring the green energy revolution to Italy. Apply with your CV and a short personal note.