Senior Partner Success Manager, Central US

Via uses technology to transform transportation worldwide. From changing a single person's daily commute to reducing humanity's collective environmental footprint, we have ambitious goals.

Responsibilities

• Develop a strategic vision for partners by analyzing strengths and weaknesses and helping set ambitious goals
• Build long-term, trusting relationships, identify pain points, offer solutions, and uncover service-growth opportunities
• Analyze daily, weekly, and long-term performance data to provide actionable recommendations that improve quality, efficiency, and service expansion
• Negotiate contract renewals and expansions to increase year-over-year revenue

Requirements

• 6+ years of relevant work experience with proven client-facing expertise
• Relationship builder who stays calm under pressure and celebrates partner success
• Comfortable interpreting complex data sets and turning insights into clear, actionable advice
• Self-starter with a growth mindset who thrives in fast-paced, high-responsibility environments
• Mentor-minded team player who celebrates collective success
• Willingness to travel frequently to meet partners in person

Compensation & Benefits

• Salary Range: $145,000–$165,000 USD; exact pay determined by experience and skills
• Generous free medical plans and 401(k) matching

Via builds technology that changes the way the world moves. Our AI-powered platform digitizes and automates transit networks to expand access to jobs, healthcare, and education. We value diversity and encourage applications from all backgrounds.