Your tasks:

First- and second-level IT support for colleagues in the warehouse and office
Troubleshooting hardware and software issues on laptops, desktops, printers and mobile devices
Processing tickets in the “Jira Service Management” ticket system
Maintaining the local network infrastructure
Procurement of IT hardware and consumables

What you bring:

Basic IT knowledge: operating systems, hardware, office applications
Passion for technology—gained through studies, courses, on-the-job experience or self-taught
Eagerness to learn and grow in IT—we provide training and real career paths
Solution-oriented and independent working style
Willingness to work hands-on with hardware in a warehouse environment
Very good Polish language skills; good English is a plus (we are an international company)
Knowledge of Linux and networking is an advantage

Junior IT Operations Specialist