Service Operation Manager

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint – join the team in creating a better future for us on our planet.

We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

In our culture of trust, we focus on empowerment, diversity and continuous learning. Valuing our people is what makes us one global team, with our colleagues’ safety at the heart of our organization.   

How to contribute to our vision

• Implements defined superior policies and guidelines, and defines and ensures implementation of function specific processes, procedures, methods and/or tools.
• Ensures the delivery of services on an operational level with respect to process adherence, service quality, and profitability.
• Implements workforce development measures.
• Acts a primary escalation contact to customers and resolves issues with external and internal stakeholders.
• Supervises/conducts the negotiation of and adherence to Service Level Agreements.
• Supports in developing service leads.
• Ensures obeying regional laws and regulations.
• Manages organization unit(s) assigned, and leads and/or coordinates dedicated management and staff.

What you need to make a difference

Passion for renewable energy and a sense for the importance to lead the change. We are also looking for…

• People
• Personnel and Organizational Leadership within Service Operations area
• Ensure qualified and competent people are available to execute work
• Set up site resources team at PM500/PM650 (Supported by OPS Readiness Manager)
• Resource Management / Line Management* 
• Service team management / supervision and development
• Ensure technician training is compliant and up to date
• Customer & stakeholder management
• Conducts stakeholder analysis and manages efficient communication with all relevant stakeholders
• Lead site kick-off for operational activities during "Operations preparation & Acceptance" phase PM(S)500- PM(S)650 
• Sharing of status reporting with the client including uploading the Monthly Client Reports and sending preventive maintenance checklists to client platform 
• Definition of site reporting requirements
• Site Infrastructure & Operations
• Set up project infrastructure & site resources team at PM500/PM650 (Supported by OPS Readiness Manager)
• Tracking and control of the degree of fulfillment of the planning of scheduled activities
• Control and tracking of sub contractoractivities (sub contractorcertification procedure)
• Process and tool implementation & Adherence
• Responsible to ensure that internal and external Health and Safety standards are implemented and lived on site
• Commercial
• P/L Leadership within Service Operations area according to and agreed in the Limits of Authority
• Responsible for the application and fulfillment of the contract signed between SGRE and the client
• Support in preparing Equipment Budgets for service provision
• Approval of monthly facilities/Wind farm report
• Ensure development of and compliance with the Maintenance Plan
• Create Operations Plan for activities (facilities, resources incl. Training plan, tools, spare parts, technical documentation)  
• Update Risk & opportunities / Perform Risk Assessment
• Technical
• Technical Leadership within Service Operations area
• Responsible prior to PM650 to perform inspection of reference turbine prior TOC together with 72-hour operational run and conduct inspection
• Enforce a focus on safe work
• Mechanical or electrical engineering (can be other specialties), 10 years of experience with at least 5 years in the wind energy sector.
• Experience in operation and/or maintenance.

In return of your commitment we offer you…

• Become a part of our mission for sustainability: Clean energy for generations to come
• A global team of diverse colleagues who share passion for renewable energy
• Trust and empowerment to make your own ideas reality
• Personal and professional development to grow internally within our organization
• Flexible working hours as well as home-office (Important: add or remove this sentence depending on the position, legal entity or responsibilities)
• Attractive remuneration package
• Local benefits such as subsided lunch, employee discounts and much more

Empowering our people

https://www.siemensgamesa.com/sustainability/employees

How do you imagine the future?

https://youtu.be/12Sm678tjuY

Our global team is on the front line of tackling the climate crisis, reducing carbon emissions – the greatest challenge we face.

Severely disabled applicants are encouraged to reach out to us. We have inclusive recruiting processes specifically for severely disabled persons and we do our utmost to tailor working spaces to suit your individual needs. In cases of severe disability, applicants who are equally qualified will be given preferential consideration.

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our  family-friendly practices bring to the new way of working.