Technical Support Engineer (1LS) - Documentation

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint – join the team in creating a better future for us on our planet. 

We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

In our culture of trust, we focus on empowerment, diversity and continuous learning. Valuing our people is what makes us one global team, with our colleagues’ safety at the heart of our organization. 

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How to contribute to our vision 

• Development Of Regional Documentation

• Technical Writing and Improvements for the Work Instructions

• Ensure response time of less than 48 hours and case completion/escalation within 5 days

• Technical support providing solutions for not found, absent and incorrect documentation

• Distribution tools (SharePoint, Fluix and SEFE) operation and support Seal path encryption and distribution

• Continuous improvement of documentation distribution, usage and control.

• Realizes the functional concept of solutions in a project by technical detailed solutions.

• Help documentation team for creating draft documents by providing technical/quality/safety inputs

• Should be extremely organized with respect to documentation and should be able to access the same asap.

• Willing to travel up to 25% of the time and work hands on in the turbine, if necessary

What you need to make a difference:

• Bachelor’s degree in Engineering OR

• Associate Engineering degree with hands on work experience as a Technical Writer and Handling Documentation development OR

• Diploma with on experience as a Technical Writer and Handling Documentation development.

• Requires great verbal and written communication skills, customer service driven, professional and positive attitude all the time

• Required bilingual English ( Mandatory ) and Spanish ( Desirable )

In return of your commitment we offer you… 

Become a part of our mission for sustainability: Clean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make our own ideas a reality. We focus on personal and professional development to grow internally within our organization. 

Siemens Gamesa offers a wide variety of benefits such as... 

• flexible working hours as well as home-office possibility for many colleagues, 
• employer-funded pension,  
• attractive remuneration package  
• local benefits such as subsided lunch,  
• employee discounts and much more 

Empowering our people  

https://www.siemensgamesa.com/sustainability/employees

How do you imagine the future? 

https://youtu.be/12Sm678tjuY

Our global team is on the front line of tackling the climate crisis, reducing carbon emissions – the greatest challenge we face.  

Severely disabled applicants are encouraged to reach out to us. We have inclusive recruiting processes specifically for severely disabled persons in Brazil and we do our utmost to tailor working spaces to suit your individual needs. In cases of severe disability, applicants who are equally qualified will be given preferential consideration. 

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our  family-friendly practices bring to the new way of working.